Shipping

Most orders ship within 1–2 business days. Standard delivery times are 3–7 business days, depending on location and carrier availability.

Standard Shipping is Free here at Storm Surge Supply so if you would like it expedited that will come with a fee based on product weight and location.

We currently only ship to the continental U.S.

Once your order ships, you’ll receive a tracking number by email. You can also check your order status in your account.

Returns

Unused items in original condition can be returned within 30 days of delivery for a refund. Shipping costs are non-refundable.

Email Support@StormSurgeSupplyCo.com with your order number. We’ll provide a return authorization and instructions.

We stand behind every product we sell. If your item arrives damaged or defective, contact us immediately for a replacement.

Exclusions: FR apparel, clearance items, and special-order gear are final sale unless defective.

GENERAL FAQ

Yes — bulk and contractor pricing is available. Contact Sales@StormSurgeSupplyCo.com for large order quotes.

Storm Surge operates as a mobile supply line and online store. When deployed in storm zones, we bring equipment directly to crews. Follow our updates for supply line locations.

Storm Surge operates as a mobile supply line and online store. When deployed in storm zones, we bring equipment directly to crews. Follow our updates for supply line locations.